True Tales

This Customer Paid In Cookies

The owner didn’t want payment, but got a sweet surprise anyway.

Published

2 years ago

July 16, 2021

INSTORE Staff Instore July 2021 Issue

“There are times when a clock owner will call me on the telephone and tell me their clock has stopped. After asking a series of questions, many times the owner is able to take care of the problem themselves. One person, after the completion of the over-the-phone repair, asked what they needed to pay me. I told them nothing since they solved the problem themselves. They insisted, so I told them they could send me a dozen oatmeal cookies. It was a year before I collected.” — Glyn Jolly, G.J. Enterprise, Victoria, TX

Related Topics: Featured jewelry stores in Texas

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Time for More “Me Time”? Time to Call Wilkerson

Rick White, owner of White’s & Co. Jewelry in Rogers, Ark., knew it was time to retire. Since the age of 18, jewelry had been his life. Now it was time to get that “me time” every retailer dreams about. So, he chose Wilkerson to manage his going-out-of-business sale. White says he’d done plenty of sales on his own, but this was different. “Wilkerson has been a very, very good experience. I’ve had the best salespeople in the history of jewelry,” he says. “I recommend Wilkerson because they are really the icon of the jewelry business and going-out-of-business sales. They’ve been doing it for decades. I just think they’re the best.”