16 ways to win your employees' love without losing their respect.
Dominate 2018 with our day-by-day, month-by-month guide to the year ahead.
Creative concepts drive the success of these mavericks.
Sustainable building practices and reliable supply chains help the planet and set ethical retailers apart.
How to accessorize six brides (and one groom) in modern takes on an ancient tradition.
What if "TGI Monday" became your staff's mantra?
When it comes to filling your showcases for the holidays, these styles are the favorites to tempt your trend-conscious clients.
Celebrities, experts and even our own staff share their dreams of running a jewelry store.
From human resources to cash flow management, getting to the next level requires strong systems, strategic thinking and a managerial mindset.
From flash incentives to whiskey tastings, jewelry retailers share their most successful sales schemes.
Free opportunities abound for boosting your business, but potential pitfalls await the unwary.
In business, it’s best to face your fears head-on. We tackle 21 of jewelry retailers’ biggest fears and tell you how to forget them for good.
How to turn your store into a wedding-client magnet in the era of instant gratification.
All the reasons that your occupation is such a special one.
England's Crown Jewels, Picassos in Paris, even outer space ... hear the dream adventures of your peers.
AFTER NINE YEARS of Big Surveys (not to mention a couple hundred Brain Squad surveys), could we possibly have anything left to ask America’s independent jewelers?...
They typically account for about 2 percent of the customers who walk into your store, but almost 50 percent of your sales. Yes, we’re talking the...
equaltime Expert advice for serving same-sex couples in the age of marriage equality With June’s supreme court decision in Obergefell v. Hodges, the 14 states...
Jewelers recount their biggest sales ... and what they learned from them.
Las Vegas is a destination built on distractions, but when you’re there on business it pays to keep your focus. To make this year’s make-or-break buying...
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