You have more time than ever to train your staff.
Learn how to build value, rather than costing yourself profits.
Here's how to make closing sales easier, says Shane Decker.
Romance the item and the reason they came in, and you’ll close more sales.
Take full advantage of every minute to make your sales team better.
Go the extra mile for your client if you want to see them again.
Cover these topics to maximize your selling opportunities this season.
It's one of the surest ways to ruin a client's experience.
They want to leave with their chosen product in a bag.
Huddling at the back is a big no-no.
He needs to hear her say "yes."
Asking questions and building value should guide your decisions.
Shane Decker says too many owners give up too quickly.
You're only as good as your people.
Secure sales techniques not only keep your jewelry safer, they make your clients happier, writes Shane Decker.
Every time you approach a client, think “She’s a millionaire. I’m closing this sale."
When a male client worries that his wife doesn’t like jewelry, sell him one of these four products.
Perfect practice every other week with your sales team can lead to new heights for your business.
This easy sales technique can create huge diamond sales in your store.
For a successful holiday season, practice, practice, practice.
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